Being there for our students begins with our understanding of the steps that we can take to help.
For faculty and staff
Consultation services: We are available to meet with faculty or staff to problem-solve challenges that you may be having with a student or group of students. Staff and faculty can call or walk-in during office hours for a consultation appointment.
Outreach services: Our counseling staff will consult with and develop specific programs and presentations for faculty, classes, residence hall groups, campus organizations and the campus community.
Online resources: For more information about when to refer a student to the Counseling and Wellness center, see our guide for faculty and staff.
How the Counseling and Wellness Center (CWC) operates
The CWC is able to see students in a confidential setting unless otherwise specified by law. Faculty and staff may refer a student to our center either by contacting the CWC or by walking a student down during business hours. Any further information is confidential between the student and their therapist and cannot be shared back to the referring faculty or staff without a signed release of information (ROI) form. This also means that we cannot report back to a faculty or staff member on the students progress or whether or not they chose to continue with therapy or not. Continued concerns and updated information are welcome but return information cannot be provided.
When to refer and confidentiality
A referral to our center can come from any faculty or staff at any time. The best time to refer is when you first notice a change or have a concern about a student's well being or mental state. All services are confidential: no information is released without the student's consent, unless required by law.
Tips and suggestions for making a successful referral
A successful referral can come from a phone call or personal visit but best practice is to email the center at CounselingCWC@stmartin.edu. This will allow the CWC to review the information and make a timely response with recommendations. No follow up is needed after the initial referral unless new information or concerns have come up.
Items that can be most useful in a referral are:
- The main reason for concern
- Changes in behavior or patterns noticed
- Copies of work including concerning poems or papers
- Dates of missed classes and patterns
- Current grade in class and ability to pass the class
What is the best way to contact the CWC?
The best and easiest way to contact the CWC is via email at CounselingCWC@stmartin.edu.
Saints Care of Saint Martin’s is a student support network bringing together campus partners—faculty, staff, families and students—to foster the success of each student in their navigation of campus life. Our team listens with the ear of the heart, responding to each student’s unique needs with compassion and respect.
Saints Care embodies the value of community living by facilitating a holistic approach to proactively address the academic, social-emotional, and cultural needs of all students.
Learn more about how to submit a Saints Care Report if you are concerned about a student.
Outside counseling services for faculty and staff
Due to the close relationships between the CWC staff and members of the SMU community we are unable to provide direct counseling to faculty and staff. We are able to provide a list of recommended therapists in the local area if you are unable to locate one.
Sending your child off to college is a big transitional time period for both the student and the parent(s). There is a great amount of information to consider. The biggest one being that your child is now transitioning into an adult and there will be several changes. Check out the website transitionyear.org for some great information specifically for parent(s).