Billing statements

Billing statements are mailed out the first week of the month. Students can view their account activity in "real time" through their online student portal (Self-Service).

Payments and payment plans

Payments are due by the first day of the term. Students and families can set up a monthly payment plan for the term or the school year (fall and spring) through Tuition Management Systems.

There is a $50 processing fee to initiate a monthly payment plan. To sign up for a monthly plan with Tuition Management Systems:

Contact TMS: 1-800-722-4867 or apply online at

Book vouchers

If you are expecting a refund from your financial aid, you may be eligible to receive a book voucher. The book voucher allows you to charge your books and supplies from the SMU bookstore for Lacey campus classes, books for online classes through MBS Direct, or books for JBLM classes held at Stone Education Center through the Stone Education Bookstore.

Book vouchers become available approximately one week prior to the start of the semester.


Refunds are processed within 30 days of the date the credit balance is reflected. Students will need to submit a refund request form to indicate if they would like their refund mailed to them or if they prefer to pick-up their refund check at the Student Financial Services Office.

Refund checks are made available on Fridays and are available after 1 pm for pick-up. Refunds are mailed to the permanent address on file unless a refund authorization form indicates a separate address.

Emergency short term loan (E-loan)

An emergency short-term loan is available to students who are expecting a financial aid refund and need funds to help cover housing or book costs. Short term loans may be awarded up to $500; provided the student's expected refund is at least that amount. Short term loans are limited to one per semester. We are unable to issue short term loans prior to the first day of the semester. Please contact our office for more information.

Check cashing

Students can cash personal checks up to $30. Saint Martin's University employees may cash personal checks up to $50.

Student federal work-study checks

Student paychecks are available on the last working day of the month and are available for pick-up in the Student Financial Services Center after 1pm. Automatic deposit encouraged and can be arranged through the SMU payroll office.

Student Financial Service Center
Old Main, Room 250
Phone: 360-438-4389 or 360-438-4397
Fax: 360-438-4350 or 360-412-6190
Hours: 8 a.m.-5 p.m. (Monday-Friday)
Email: for billing questions or for financial aid inquiries