We are excited to see you back on campus

We have come together with compassion and respect for one another to overcome the serious challenges we have experienced thus far in 2020. Now, we are looking forward to returning to campus for the fall semester. To ensure the health and wellness of every Saint, we will look to our Benedictine values while exercising physical distancing and appropriate safety protocols. Continue to visit this web page to find information, resources and announcements regarding continued planning and support for our community. Below you’ll find links to community messages, community resources, and answers to frequently asked questions.

Current messages

Community messages Fall classes offered online

Community resources


Help us keep our community healthy by utilizing the resources above as needed.

FAQs

Health and safety

  • What safety measures is the University taking to prevent the spread of COVID-19 on campus?
    • We have implemented enhanced cleaning and sanitizing protocol throughout campus, in classrooms, offices and residence halls.
    • We have installed physical barriers, such as plastic screens, and additional hand sanitizing stations in high-contact areas.
    • We are posting signage and markings with appropriate physical distancing guides across campus, including any entrance or exit markings.
    • In addition to enhanced cleaning protocol for residential common areas, we will have restrictions limiting access to the residence halls to residential students and residence life staff.
    • More guidelines including signage directing traffic within and to the dining hall and the café are being developed. 
    • We ask that all students, staff and faculty read and sign the new Saint Martin’s University Community Agreement. This agreement includes a list of shared expectations, including safety measures, that all staff, faculty and students are being asked to follow to reduce the spread of the virus.
  • What is the University's policy regarding face masks?

    The University will follow Washington state policies regarding face mask exemptions and requirements: 

    Employees, students, and visitors must wear fabric or disposable surgical-style masks that cover their nose and mouth when they are inside university buildings, and when they are outdoors in situations where social distancing of at least six feet is not possible. In some cases, plastic that shields nose and mouth can be substituted for a fabric mask. 

    Face masks must be worn at all times when inside any campus building, except when alone in an enclosed room, such as an office or enclosed study room, or while participating in activities in which a face mask or shield cannot practically be worn, such as when eating and drinking or playing a musical instrument or singing, as part of work. Community members should make every effort to eat and drink only when appropriately distanced from others, or in designated areas.

    A limited number of classrooms that contain plexiglass barriers in the podium area will allow the instructor to remove their mask, as long as they remain behind the plexiglass barrier. Students must wear masks in classrooms at all times. Prior to stepping beyond the barrier the instructor must re-mask. 

    It is the responsibility of all of the campus community to address students and others on campus who are not following the mandate for face masks. Any student, instructor or visitor who is not wearing a mask will be directed to: (1) the Office of Public Safety or another designated location for a disposable mask; or (2) Public Safety, Disability and Support Services (DSS), or Human Resources to clarify the guidelines and need for compliance. All exemptions must be cleared in advance, similar to other classroom accommodations, with Disability and Support Services Office, or the Human Resources Office.

    Designated locations for masks:

    • Public Safety (second floor of Old Main)
    • JBLM: Night monitor in Stone Education Center kiosk
    • We are currently looking into additional locations
  • What is the Saint Martin's University Community Agreement?

    In an effort to mitigate the spread of the virus, and to show care and respect for one another, all members of the Saint Martin’s community (staff, faculty and students) will be asked to do the following:

    • Wear a face covering, as required by Washington state, to protect fellow Saints. Face coverings are required when indoors and when unable to maintain physical distance of six feet from others outdoors. Per CDC guidelines, a face shield should not be used to replace a cloth face covering or mask unless such use is necessary for ADA accommodations or special approved circumstances.
    • Maintain appropriate physical distancing from others, including following gathering limitations and campus directional signage as required.
    • Wash hands with soap and warm water for at least 20 seconds, or using hand sanitizer when hand washing is not feasible and following other good hygiene guidance.
    • Conduct daily self-health screenings, (student athletes should use the Sway app to conduct their daily self-health checks) and staying home if they feel sick.
    • Contact the Saint Martin’s Health Center or personal or local healthcare provider if they develop COVID-19 symptoms, and if recommended, get tested.
    • Agree to self-isolate or quarantine based on the directive of a public health official and/or a medical professional and participate in contact tracing efforts, when requested.
    • Hold themselves accountable to these health and safety guidelines and encouraging their peers to do the same.

    Sign the Saint Martin's University Community Agreement >>

  • What are the hours of the Student Health Center?

    We will have expanded hours with a provider also available Tuesdays starting Sept. 6. We are now scheduling appointments Monday through Friday 10 a.m. to 4 p.m. (closed for lunch 12:45 to 1:15 p.m.). All in-person appointment slots will be 30 minutes to allow extra time for room cleaning. Providers may be working longer hours for administrative work, lab results review, and for management of the spot-testing program.  
     
    Staffing: Jamie Nixon PA-C and medical director is the provider in clinic Mondays, Wednesdays and Fridays. Eric Frevert PA-C will be joining us Tuesdays in September. Jamie and Eric were in PA school together at the University of St. Francis and now work at the same family practice clinic in West Olympia. Dillon Linhart PA-C and SMU alum is returning as our Thursday clinic provider. Our RN Katala Lach will be on maternity leave until October and then will return to be available for triage. We would love to formally welcome our new phlebotomist and medical assistant Emi Mallada MA-C. Kailey Cunningham MS, RDN, CD will still be available by telehealth nutrition appointments only Thursdays.

  • How can a student schedule an appointment with the Student Health Center?
    • We are no longer able to offer walk-in appointments and all students must have paperwork and insurance information emailed to the office manager prior to appointment arrival. Students will be screened for COVID symptoms when scheduling and offered testing if needed. Many visits can be shifted to telehealth, and that will be offered. If labs or other testing are needed, that can be arranged via appointment as well.
    • Download and complete paperwork. It will need to be emailed to our office with copies of your insurance cards prior to your appointment. We need all of this information to be current and up to date so please know your medication dosages if expecting medication refills.
    • Students who are ill will be pre-screened with touch-less temperature checks and one of our rapid tests before being allowed entrance into the clinic after a telehealth triage visit. If negative, they will be then have a physical exam and any additional testing required. Rapid tests are scheduled to arrive Sept. 2. All positive rapid tests will be followed up with a LabCorp swab and the student will be isolated pending results.

Testing and quarantining

  • Will the University be offering testing?
    • A voluntary and random testing schedule is being developed as part of our plan for reopening and returning to campus. We are recommending testing for students prior to their arrival on campus as well.
    • Saint Martin’s will conduct on-going random testing of students, staff and faculty on a consistent basis. The purpose of the random testing is to identify early on anyone who is positive, but asymptomatic so we can try to reduce or mitigate any spread. 
    • If you are staff or faculty and you have been selected for spot testing, you will receive an email informing you of being part of the random sample group. Please reach out to Kaiser to request the test if you have that insurance through the University. If you are not part of Kaiser, the Thurston County Department of Public Health and Social Services has posted information for COVID-19 testing resources for those without Kaiser or other health insurance here.
    • If you are a student and you have been selected for spot testing, you can contact the Saint Martin's Student Health Center.
    • The Saint Martin’s Student Health Center is also obtaining a rapid-testing device that will produce results in 15 minutes, along with a supply of testing kits. We're developing protocol for using these rapid tests.
    • Saint Martin’s will continue to develop and expand testing as needed and as more testing capacity becomes available.
  • What do I do if I have been randomly selected to be tested for COVID-19 as part of the Saint Martin’s University spot testing plan?

    If you are a student, please email healthcenter@stmartin.edu to arrange a testing time with in the next few days. Until our rapid antigen testing kits are in, we are using LabCorp for this screening. We will need current insurance information emailed prior to your test (or you can call to confirm correct information if you have had visits/testing with us prior).
     
    If you are faculty or staff and have the University offered Kaiser Permanente health plan, please follow previously sent directions on how to test through them and forward us your results to the same email.
     
    LabCorp results can take up to 72 hours to return. When our rapid tests arrive (hopefully by mid-September), there will be results within 15 minutes.
     
    Given the timeline between testing and results, we ask that you isolate yourself from other people until negative results return.
     
    If you are found to have COVID-19, the providers will educate you on next steps.
     
    If you have not been on campus, nor plan on being on campus in the next 10 days, please email us with that information so we can cross you off our follow up list.
     
    Participation in this spot testing program is not mandatory but is helpful in maintaining the safety of our campus community.
     
    We deeply appreciate your support of this program and all University measures that aim to keep our campus healthy.   
     
    Please remember to wash your hands often, stay home if you do not feel well, wear a mask when in public, and maintain six feet of social distance. 

  • What testing resources are available for staff and faculty?

    While Saint Martin's will be conducting voluntary random testing, staff and faculty who receive health insurance through Kaiser Permanente can reach out to their assigned primary care provider and request a standing order for COVID-19 testing. At the current time, the guidelines for approval of asymptomatic testing at Kaiser include the following categories:

    • Being a member of a racial or ethnic minority group.
    • Having been present in a large group of greater than 50 people without a mask.
    • Age less than 60 years with greater than 15 minutes time being unmasked near a confirmed positive case.
    • Continuous exposure to confirmed positive case at work or home.
    • Retest of a confirmed positive screen done elsewhere. 

    If staff or faculty are not part of Kaiser, the Thurston County Department of Public Health and Social Services has posted information for COVID-19 testing resources for those without Kaiser or other health insurance here.

  • What should on-campus students (students residing in the residence halls) who have been exposed or tested positive for COVID-19 do?
    • Students residing in the residence halls should bring their own thermometer to campus for the daily checks. There will also be touchless wall-mounted thermometers available in the lobby of Parsons, Spangler and Baran Halls.
    • If a resident student is symptomatic, they should remain in their room and contact the on-duty housing professional staff. Professional staff will assist in following university protocols and making necessary arrangements to contact the Saint Martin’s Health Center.
    • If a resident student displays symptoms, they will need to remain in their room and follow the reporting protocol. The same will apply to a roommate deemed to be at risk of exposure. The student will stay in place until a lab confirmed result of negative is received.
    • A student testing positive will be relocated to designated housing specifically set aside for COVID-19 isolation/quarantine. The student will need to remain until medically cleared to return to normal activities. The student will need to comply with requests for contact tracing.

Classrooms and instruction

  • Will fall 2020 classes be in-person, online or hybrid?

    Saint Martin's will begin fall semester in-person. Classes will include face-to-face instruction, as well as some online classes and hybrid options. We are removing the mid-October fall break and extending Thanksgiving break to a full week. That week will be used by faculty to move all instruction to remote learning after Thanksgiving break (beginning on November 30 through the end of the semester) to mitigate exposure during a possible second wave. We continue to work with local health authorities to make sure we are following best practices.

  • Do students and faculty need to perform self-check for COVID-19 symptoms before coming to campus?

    Students and faculty should perform a self-check each day before coming to campus, and stay away from campus if they are ill. Students who are ill should inform faculty. Faculty who are ill should arrange for a communication plan with students if they need to miss class. Faculty are encouraged to give a gentle reminder at the beginning of each face-to-face class that students experiencing symptoms listed on the checklist should elect to remove themselves from campus. Anyone diagnosed with COVID-19, or living with/caring for someone diagnosed with COVID-19, should notify the Office of Public Safety.

  • Are face masks required in classrooms?

    The University will follow Washington state policies regarding face mask exemptions and requirements: 

    Employees, students, and visitors must wear fabric or disposable surgical-style masks that cover their nose and mouth when they are inside university buildings, and when they are outdoors in situations where social distancing of at least six feet is not possible. In some cases, plastic that shields nose and mouth can be substituted for a fabric mask. 

    Face masks must be worn at all times when inside any campus building, except when alone in an enclosed room, such as an office or enclosed study room, or while participating in activities in which a face mask or shield cannot practically be worn, such as when eating and drinking or playing a musical instrument or singing, as part of work. Community members should make every effort to eat and drink only when appropriately distanced from others, or in designated areas.

    A limited number of classrooms that contain plexiglass barriers in the podium area will allow the instructor to remove their mask, as long as they remain behind the plexiglass barrier. Students must wear masks in classrooms at all times. Prior to stepping beyond the barrier the instructor must re-mask. 

    It is the responsibility of all of the campus community to address students and others on campus who are not following the mandate for face masks. Any student, instructor or visitor who is not wearing a mask will be directed to: (1) the Office of Public Safety or another designated location for a disposable mask; or (2) Public Safety, Disability and Support Services (DSS), or Human Resources to clarify the guidelines and need for compliance. All exemptions must be cleared in advance, similar to other classroom accommodations, with Disability and Support Services Office, or the Human Resources Office.

    Designated locations for masks:

    • Public Safety (seconf floor of Old Main)
    • JBLM: Night monitor in Stone Education Center kiosk
    • Looking into additional locations
  • How is the University taking attendance during this time?

    This attendance policy consists of two elements. One relates to support of contact tracing efforts throughout this period of COVID-19 potential threats. The second relates to the use of attendance as a course grading element.

    • For tracking purposes, if needed, in all face-to-face courses faculty should maintain a record of attendance throughout the semester.  The attendance needs to be taken by voice call or faculty recognition of students attending each individual session. Records should be kept via the Self-Service attendance feature or some other record the instructor maintains and can produce on demand should an inquiry be necessary for tracing purposes.  Attendance should not be taken by passing around an attendance sheet or having students sign in as they enter the classroom as this handling could compromise attendees.
    • In an effort to support students who are considered high-risk or vulnerable as defined by public health officials and/or are unable to attend due to concerns about illness, campus safety, or need to care for familial obligations, attendance should not be used as a grade element during the Fall or any subsequent semesters affected by continuing COVID-19 requirements. 
  • How will social distancing be maintained in the classroom?

    Faculty, students, and guests must maintain minimum physical distancing whenever possible of six feet between all on-campus personnel, including with visitors, and where physical distancing cannot be maintained, implement administrative or engineering controls to minimize exposure.

    Classroom arrangement: Desks and tables will be placed in a fixed manner to allow for a minimum of six feet between students seated in their desks, and from the faculty leading the class. Desks may not be re-arranged or shifted. When directing students into smaller discussion or work groups, faculty need to ensure that students maintain the six-foot physical distancing standard. Students also need to continue to use PPE (cloth facial coverings or face shields) during these activities. Recognizing that use of small group activities while enforcing physical distancing may have an impact on classroom volume, faculty are encouraged to take this into consideration when planning classroom activities.

    Passing out/collecting paper materials: Faculty should avoid distributing and collecting “handouts” or printed materials by hand. Ideally, the materials are uploaded to the class Moodle site before class. Some classes may need to have students bring digital devices to class. Exceptions will be made for tests that cannot be delivered electronically. When tests are hand-administered and hand-collected, faculty and students should take precautions to reduce the risk of transmission. For example, faculty may wish to use disposable gloves while handing out and collecting tests. Students should not pass tests to other students. Students and faculty may wish to use hand sanitizer before and after handling tests.

  • How will classrooms and labs be cleaned/disinfected?

    Cleaning: Classrooms and laboratories will be cleaned and disinfected regularly and thoroughly by custodial staff. However, because many people will be using these spaces throughout the day, students and faculty should protect themselves by disinfecting the area and objects they will come into contact with. Students and faculty should also be considerate of others and clean up and disinfect their work area as much as possible before they leave the room.

    • Upon entry into the classroom, faculty and students should disinfect surfaces in their immediate area where they will be sitting: chair, stool, desk, table, computer workstation, etc., using the appropriate cleaning products available in the classroom as follows:
      • Copy machine/computer screen/smartboards: screen cleaning solution
      • Other surfaces, including keyboard/mouse: disposable wipes (e.g., Clorox wipes); 
      • Used wipes should go in the garbage receptacles provided in the classroom
    • Special instructions for laboratories: department-specific laboratory cleaning and disinfecting protocols must be followed. In addition, students and faculty should disinfect their work area upon arrival, as indicated above
    • Before leaving the classroom, faculty should disinfect the whiteboard, computer/electronic equipment, and other surfaces they have touched (faculty will be provided with their own whiteboard markers and erasers material)
    • Sanitizing stations will be available at building entrances and exits, as well as other designated areas. Students and faculty are encouraged to wash hands frequently and/or carry their own hand sanitizer.

    Note: each classroom will have a cleaning/disinfecting kit with appropriate solutions and applicators (spray bottle, sanitizing wipes, towels, hand sanitizer). Faculty and students are encouraged to also bring their own hand sanitizer and sanitizing wipes.

  • Will food and beverages be allowed in classrooms?

    Because consuming food and beverages require removal of the mask, no food or beverages can be consumed in the class. If students or faculty must drink water or eat during class, they should step outside the classroom. Faculty may wish to consider giving refreshment breaks during courses that meet longer than 50 minutes.

  • How will personal items be stored in the classroom?

    Items such as backpacks, bags, umbrellas, and articles of clothing, should be kept in areas close to their owner. Shared lockers or common storage areas should not be used since these areas could lessen social distancing.  Spaces under student chairs or desks are the best places to store these types of items.

  • What will happen of COVID-19 cases surge in our area?

    We will need to remain nimble and flexible if COVID-19 cases surge and we are required to return to online or remote learning earlier than Thanksgiving. Our faculty are preparing for this possibility and a large number of them have signed up for training workshops this summer on how to better utilize technology and teach online. If we do need to move to remote learning earlier, we will make every effort to keep the residential halls open to continue to house students.

Housing, dining and residence life

  • What do students need to know about living on campus this year?
    • Rooms will be double occupancy, unless a private was requested/granted as part of a DSS accommodation. There will be no triple occupancy rooms.
    • Roommates/suitemates will be viewed as “family units”, to allow for closer than six feet contact/living conditions; this is similar to the congregate housing guidelines via the CDC.
    • Masks will be required of all who enter the residence halls, everywhere they are, with the exception of:
      • When within their own room
      • When the activity performed cannot be done so while wearing a mask, e.g., using the bathroom, eating.
    • Student residents will be assigned bathrooms in areas where communal bathrooms are being utilized.
    • Community spaces will have furniture configured to allow for social distancing.
    • Non-residential persons will not be permitted in the residence halls; including commuter students. 
    • Students who violate COVID-19 expectations will be subject to the Student Conduct Process, and may not be allowed to remain within the residence halls. 
    • While classes and instruction will move to remote instruction after Thanksgiving, students will be able to stay in the residence halls for the final three weeks of the semester. 
    • If residential students plan to travel and visit with large groups over Thanksgiving break, we recommend that they do not return to the residential halls after the break but instead continue remote learning from home through the end of the semester. 
    • If you have any questions regarding housing, including if you need to request a different or earlier move-in date, please email housing@stmartin.edu
  • What dining options will be available on campus?

    In addition to enhanced cleaning protocol for dining areas, we will continue with “to-go” options for meals for both St. Gertrude’s Café and Monk’s Bean. We will extend hours of operation for meals to spread out the volume of people going to the Café and the Monk’s Bean. There will be limited seating for both St. Gertrude’s Café and Monk’s Bean, which we want to prioritize for students. We are asking that staff and faculty use the "to-go" option and take their meals to their offices. We are looking at alternate options for students to take their meals to during lunchtime, including Cebula 3rd floor. We will post signage on where those alterate spaces are and when they can be used for eating by students.

  • What should a residential student do if displaying symptoms?
    • Students residing in the residence halls should bring their own thermometer to campus for the daily checks. There will also be touchless wall-mounted thermometers available in the lobby of Parsons, Spangler and Baran Halls.
    • If a resident student is symptomatic, they should remain in their room and contact the on-duty housing professional staff. Professional staff will assist in following university protocols and making necessary arrangements to contact the Saint Martin’s Health Center.
    • If a resident student displays symptoms, they will need to remain in their room and follow the reporting protocol. The same will apply to a roommate deemed to be at risk of exposure. The student will stay in place until a lab confirmed result of negative is received.
    • A student testing positive will be relocated to designated housing specifically set aside for COVID-19 isolation/quarantine. The student will need to remain until medically cleared to return to normal activities. The student will need to comply with requests for contact tracing.
  • What will happen if a residential student tests positive for COVID-19?

    A residential student testing positive will be relocated to designated housing specifically set aside for COVID-19 isolation/quarantine. The student will need to remain until medically cleared to return to normal activities. The student will need to comply with requests for contact tracing.

Financial support and payments 

  • What do tuition and fees cover this semester?

    Tuition and fees will cover added costs, including any necessary investments in technology upgrades, health monitoring, contact tracing, isolation and quarantine spaces, and other needs. We will not assess any additional tuition or increase fees for students because of the pandemic. No tuition or fee refunds beyond our stated tuition refund schedule will be given based upon how courses are completed. We recognize the challenge this has placed on our students and are working to reduce our expenses in order to continue to address affordability now and into the future.

  • If I am making payments online, is there a way to waive the service fee?

    If you are making your payment online using your bank account, you can select “new bank account” in the dropdown and make your payment using an electronic check. You need to enter your bank routing number and bank account number. This is the same as using cash from your account, only there is no service fee. The service fee is charged by our provider, not the school.

Human Resources guidelines

  • What do I need to know about taking sick leave?

    Sick employees

    The general rule: If you are sick, stay home. Faculty and staff who have symptoms of fever, cough or shortness of breath (unless a cough or shortness of breath is known to be from another ongoing medical issue such as allergies, acid reflux, asthma, etc.) must stay home and should contact their health care provider to determine if they should be tested for COVID-19. 

    Coronavirus

    • Fever
    • Cough
    • Shortness of breath or difficulty breathing
    • Symptoms appear two to 14 days after exposure

    Flu

    • Fever
    • Cough
    • Muscle aches
    • Fatigue and weakness
    • Chills and sweats
    • Congestion
    • Sore throat

    Allergies

    • Sneezing
    • Itchy nose, eyes or roof of mouth
    • Runny, stuffy nose
    • Watery, red or swollen eyes

    Supervisors (with the support and involvement of HR) should ask employees who are exhibiting such symptoms to go home and stay home until 24 hours after they are free of symptoms without the aid of medication. Please cooperate with supervisors who are taking on this uncomfortable responsibility for the wellbeing of all. Supervisors must not pressure anyone to come to work if they are ill or need to stay at home to care for ill dependents. Conversely, if employees are well, they should not be pressured to stay away from work for reasons such as their ethnic or racial background, home address, having cared for a sick family member (without any indication of COVID-19) or recent travel to an area not identified as CDC Level 3

    Accrued leave

    Saint Martin’s provides personal days, paid sick and vacation leave, which is available for use to care for immediate family members, for all benefits-eligible staff. 

    Paid time to care for immediate family members

    Employees who must provide care to immediate family members who are ill are urged contact the Office of Human Resources to determine their eligibility for Saint Martin’s University Paid Family and Medical Leave or contact the Employment Security Department regarding the Washington State Paid Family and Medical Leave insurance benefit.

    Self-isolation or self-quarantine

    Employees who choose to or are required to self-isolate or self-quarantine (by public health officials or guidelines, healthcare providers or the University), and whose work is not suitable for working from home, are to notify their supervisor and the Office of Human Resources. Staff will use accrued leave during the period they are in isolation or quarantine. 
     
    Non-illness related care

    Employees should use personal days, sick or leave to care for immediate family members who are not ill but need care due to any COVID-19 related closures of schools or daycare centers, or for other breakdowns in care arrangements. Employees are not permitted to bring family members to work with them, even if the family member is well.
     
    Insufficient sick leave

    Employees with insufficient accrued leave for the uses outlined in any of the above sections should contact the Office of Human Resources. 

    Reporting use of accrued leave

    Staff members who are out sick are asked to enter absences (sick leave taken or leave taken for family/dependent care) in the appropriate timekeeping system promptly. Supervisors have the authority to record the staff member’s leave on their timesheet if necessary. 

    Return to work

    Written medical certification will be required for those diagnosed with COVID-19, documenting that they may return to work without risk of spreading infection. This medical certification must be submitted to the Office of Human Resources prior to returning to work.  

    Employees at higher risk

    Employees who are at increased risk for developing COVID-19 (should they be exposed to the virus) due to underlying health conditions or other factors are urged to consult their physician about steps they can take to protect their health. If increased risks are certified by their physician, employees should contact the Office of Human Resources about potential accommodations. 

    Other considerations and preparations

    For those who will continue to work on campus – because their jobs require it and they are well, are urged to practice social distancing measures (keeping at least a 6-foot distance between people) to avoid exposure to or infection by the virus causing COVID-19. If they have an underlying health condition or concern, they should contact the Office of Human Resources about potential accommodations.

  • What do I need to know about working from home (telework)?

    Telework options are intended to help maintain normal business operations. Any questions regarding telework should be directed to the Office of Human Resources.

    Telework refers to an arrangement between a supervisor and an employee where an employee works from home or from another location away from the usual workplace. 

    Telework/telecommuting works best when employees and supervisors communicate clearly about expectations. The following checklist will help you establish a foundation for effective teamwork, continued productivity, and service to the Saint Martin's community.

    Review technology needs and resources

    Identify technology tools staff use in their daily work and determine whether the resources will be accessible when working from home and ensure employees know how to access your team’s local technical support should they need assistance. Contact ITS for VPN access.

    • Ensure employees know how to set up call forwarding and how to access their Saint Martin's email and voicemail from home.
    • Determine which platform(s) you will use to communicate as a team, clarify expectations for online availability and confirm everyone has access to the technology tool(s) and support resources. Saint Martin's employees have free access to Zoom video conferencing and Skype for Business.

    Review work schedules

    Telework sometimes get confused with flex work. Supervisors and employees are to be clear about expectations for maintaining current work schedule or if there will be flexible scheduling based on employee needs.  

    • Employee expectations: A teleworking employee is expected to account for all time worked and to take appropriate leave (paid or unpaid) to account for time spent away from normal work-related duties (e.g., to care for dependents or family members, or in the event of illness). Employees are responsible for the same performance and conduct expectations, including communications with supervisors and employees whom they supervise, while teleworking as they are during normal business operations. An employee should always have a sufficient amount of work to perform throughout the workday when he or she teleworks. An employee performing telework who does not have enough work should notify his or her supervisor so that more work can be assigned, if possible. Employees should consult with HR with any questions relating to this provision. Employees’ status under Teleworking Continuity may be subject to change as the University’s needs and workloads evolve.
    • Supervisor expectations: Employees are responsible for the same performance and conduct expectations, including communications with supervisors and employees whom they supervise, while teleworking as they are during normal business operations. An employee should always have a sufficient amount of work to perform throughout the workday when he or she teleworks. An employee performing telework who does not have enough work should notify his or her supervisor so that more work can be assigned, if possible. Supervisors should consult with HR with any questions relating to this provision. Employees’ status under Teleworking Continuity may be subject to change as the University’s needs and workloads evolve.

    Draft a work plan

    Supervisor should review the questions below with staff and work through answers together.

    • What routine responsibilities/tasks cannot be fulfilled while working from home and how will it impact operations or other people? What are ways to reduce the impacts?
    • What routine responsibilities/tasks require regular communication and collaboration with others? Proactively contact each partner to confirm how you will communicate with others while working from home.
    • Oftentimes employees experience fewer interruptions while teleworking. Are there any special projects or tasks that you can advance while working remotely?

    Make a communication and accountability plan 

    Supervisors should tell employees how often they should send updates on work plan progress and what those updates should include. Supervisors should also communicate how quickly they expect the employee to respond while working from home and the best ways for the employee to contact the supervisor while working remotely.

    Be positive

    A positive attitude toward teleworking and a willingness to trust employees to work from home effectively is key to making such arrangements successful and productive. Teleworking presents an opportunity for managers to become better supervisors. Instead of focusing on how many hours your employees are working, re-emphasize a focus on measuring results and reaching objectives—regardless of work arrangement. The employee’s completed work product is the indicator of success, rather than direct observation. By focusing on the employee’s work product, supervisors of teleworkers will improve their organizational abilities and their own skill in managing by objectives.

    Debrief after normal operations resume

    Employees and supervisors should review work plans when work returns to normal, assess progress on the employee’s work plan and prioritize any unresolved or new work that resulted from temporary operational disruption.

University events

Athletics

Do you have additional questions?

If you have specific questions, including questions about missing classes or work, or other questions regarding campus resources, we have set up the following points of contact:

Other key resources: