Accessing your email

You can easily access your email account using Microsoft Outlook Web Access by clicking one of the "Web Email" links on our website. You can automatically set up Outlook 2010 to access your school email account through Microsoft Exchange using only your email address and password.

You may also access your email account using POP or IMAP, but you will not be able to access many of the calendaring and collaboration features available through your Exchange account. With POP, if you do not check the box to leave a copy of your messages on the server, your messages will be moved to your computer and will no longer be available from the web or any other computer.

To add your email account to your smart phone or if you need to manually configure your email setup, you will need some basic information about connecting to our server:

Microsoft Exchange email server settings

Outgoing mail server (SMTP)
Incoming mail server
Email address
Username Usually firstname.lastname
Password Your SMU network password
SSL required? Yes, this box should be checked

Adding your email account to Outlook 2010

  1. Open Outlook 2010. If the Microsoft Outlook 2010 Startup wizard displays automatically, on the first page of the wizard, click Next. Then, on the Email Accounts page of the wizard, click Next again to set up an email account.
    If the Microsoft Outlook 2010 Startup wizard doesn't appear, on the Outlook 2010 toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.
  2. On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and Email Address settings based on how you are logged on to your computer. If the settings are filled in and they are correct, click Next to have Outlook finish setting up your account.
    If the settings on the Auto Account Setup page are not filled in or are not correct, type the correct settings based on the network account information that was provided to you.
  3. After you click Next on the Auto Account Setup page of the wizard, Outlook will perform an online search to find your email server settings. You'll be prompted to enter your user name and password during this search. Make sure that you enter your full email address (for example, as your user name.
    If Outlook is able to set up your account, you'll see the following text: "Your email account is successfully configured." Click Finish.
    If Outlook is not able to set up your account, try signing in to Web email from the Quick Links menu on our website. After you sign in to your account using Outlook Web App, sign out. Then try adding your account again using Outlook.