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I cannot receive email or connect to the network

Possible solutions:
1.  Cables to wall jack or computer ethernet card are loose. Make sure to connect them properly.
2.  Substitute a different ethernet cable. If the network works, you could have a bad cable which needs to be replaced.
3.  Ethernet card is loose in bay. Push card in to ensure a connection.
4.  Substitute a different ethernet card. If no change, could be a bad cord which needs to be replaced.
5.  Plug into a different wall jack. If a connection is established, call the ITS department x-4338.
6.  Try to turn computer off and restarting it. Computer might not have recognized the network when started last.

 


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