Employment opportunities

Position description

Position title: Residence Director

Reports to: Director of Housing and Residence Life

Position summary:

The residence director (RD) is responsible for creating a supportive residential living environment that promotes the values and practice of Catholic, Benedictine living and education. As an engaged member of the community, the RD serves as a supervisor, mentor, resource person, and role-model. The RD is responsible for the day-to-day operations of one to three residence halls, supervising 5 to 10 resident assistants, 5-15 work study students, and co-advising the Residence Hall Council. The RD also advises one RA taskforce associated with another office on campus and oversees the Norcia Leaders Community, which includes 10-15 established student leaders who are responsible for mentoring a select group of first-year students committed to leadership. This position is also responsible for the day-to-day operation of the summer conference housing program and supervision of 2-4 conference assistants. In addition, the RD serves as a University conduct officer, a liaison to other campus constituents, and a member of the Behavioral Intervention Team, Student Success Committee, and other university taskforces and committees. The residence director must live in a residence hall apartment and be available to work evening and weekend hours.

Mission and strategic plan

The residence director is responsible for developing strategies to intentionally infuse the residential experience with the tenets of faith, reason, service, and community. As a live-in professional, the RD promotes a healthy and active community while being an engaged member of it. The RD not only plans and markets social, educational, and spiritual events, but is instrumental in teaching others to do the same and assessing their effectiveness in doing so. As a mentor and role model to student staff and residents, the RD is expected to embrace the values of Saint Martin’s University and promote them within the community though programming, training, policy enforcement, and the formation of shared expectations and standards. Programs, policies, staff training, and other housing and residence life initiatives will emphasize civility, respect, diversity, conflict resolution, service, community building, spirituality, academic achievement, and good stewardship. As one of the most visible staff members on campus, the RD is in the forefront of the student experience and thereby works to ensure that the residential environment is hospitable, healthy, and meaningful for all community members.

Level of supervision and supervisory responsibility

General Supervision: The employee carries out recurring assignments without specific instruction. The supervisor intercedes and provides direction for only new or unusual problems which involve deviations from normal policies, procedures and work methods. The employee’s work is reviewed upon completion and only periodically to verify compliance with policies and procedures.

Responsibilities and essential functions

  • Facilitate, support, and encourage the development of leadership skills within student staff members through supervision, training, one-on-ones, staff meetings, team building exercises, in-services, and performance evaluations.
  • Establish meaningful connections with students in and out of the office and provide opportunities for residents to connect with other members of the campus community in order to encourage a rich knowledge of self and others.
  • Participate in weekly residence life and student affairs staff meetings, and represent the department on campus-wide committees as needed.
  • Cooperatively manage the overall operation of the Office of Housing and Residence Life by responding to student concerns, reporting facilities issues, maintaining key and furniture inventories, facilitating mail delivery, and serving as a liaison to other offices such as facilities, finance, food services, etc.
  • Assist with and periodically lead major departmental events and projects such as staff selection, fall and spring staff training, housing reapplication, room assignment, opening, and closing.
  • Develop, promote, coordinate, and evaluate programming that integrates a student development model with both social and educational outcomes related to the core values of faith, reason, service, and community.
  • Provide campus-wide duty coverage on a rotating on-call basis. Respond to emergencies and policies violations while working flexible hours, including evenings and weekends, and round-the-clock while on-call.
  • Create and promote in-hall and campus-wide leadership opportunities by co-advising the Residence Hall Council; marketing work study, Norcia mentor,conference assistant, and RA positions; overseeing RA programming; and encouraging involvement through other offices such as campus life, public safety, campus ministry, intercultural initiatives, and international programs.
  • Interpret and administer the university conduct process by utilizing an educational and developmental approach to student conduct situations. Preside over judicial hearings and develop and communicate appropriate educational sanctions. Maintain and safeguard student judicial records. Ensure students’ rights, and emphasize community values and responsibilities.
  • Role model respect and civility by addressing inappropriate behavior and emphasizing accountability through one-on-one meetings, the student conduct process, floor meetings, and day-to-day interactions. Mediate interpersonal conflicts and respond to student needs and concerns in a constructive, problem-solving fashion.
  • Maintain accurate room occupancy and billing data by processing room changes, withdrawals, meal plan changes, deposit refund requests, etc.
  • Act as the department’s web assistant, updating, maintaining, and creating housing and residence life web pages and online forms.
  • Solicit resident feedback through surveys, focus groups, committees, and other methods. Compile and interpret data for inclusion in annual assessment reports and other office documents.
  • Participate in on-campus professional development activities, and attend regional and national conferences, symposiums, seminars, and workshops.
  • Fulfill other roles and duties as assigned by the Director of Housing and Residence Life.


  • Act as a model resident of the community who builds relationships based in positive activities, engaging in the surrounding opportunities presented by the University.
  • Use student development theory and assessment tools to address the needs and concerns of the community.
  • Be attentive to the safety, security, and cleanliness of the residence halls acting as a liaison between residents, maintenance, custodial, security, and residence life staff members.
  • Process administrative requests in a timely manner and offer exemplary customer service to students, parents, and outside agencies.
  • Work cooperatively and collaboratively on projects with other college constituencies to provide quality service to students.
  • Recognize and appreciate differences in individuals and student populations and facilitate community building within the residence halls.
  • Demonstrate an ability to work effectively with a diverse group of administrators, faculty, staff, students, parents, and alumni.
  • Excellent analytical, managerial, oral, and written communication and interpersonal skills.
  • Excellent organizational and administrative skills and experience.
  • Excellent conflict resolution, problem solving, and critical thinking skills.
  • Possess a working knowledge of computer functions, including Microsoft Word, Excel, PowerPoint, Publisher, Internet Explorer, and Outlook.
  • Be supportive of a Catholic, Benedictine philosophy of education.
  • Work effectively on long-term projects while responding to the immediate needs of students, parents, staff, facilities, etc.
  • Maintain a balance between friendly customer service and holding students accountable for deadlines, fees, and knowledge of the procedures.


  • Bachelor’s Degree in counseling, human services or other related discipline.
  • Two (2) years residence life experience.
  • Experience in working with a diverse population.
  • Successfully pass a criminal background check.
  • Must accept department and University initiatives to support Benedictine Values in this position.

Preferred qualifications:

  • Master’s Degree in student affairs, higher education administration, or other related discipline and one (1) year of post-undergraduate residence life experience.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Responding to students in potentially stressful situations while exhibiting a calm and professional demeanor.
  • Moving objects (20-50 pounds) such as bed frames and mattresses moderate distances and potentially up and down stairs.
  • The ability to be mobile campus wide for appropriate business needs.
  • Operating a variety of standard office equipment requiring continuous or repetitive arm-hand movements.
  • Reading, writing, speaking, hearing, standing, bending, sitting.
  • Learning and comprehending.
  • Visual concentration on detail.
  • Manual dexterity and precision required for keyboarding.
  • The ability to sit for long periods at a time at a computer.
  • May occasionally be required to respond to distraught people.
  • The ability to concentrate on details and process complex information while experiencing frequent interruptions.
  • The ability to communicate effectively with people at all levels under stressful conditions.

The principles of the Catholic Benedictine tradition, equal employment opportunity, and nondiscrimination are fundamental to the mission, goals, and objectives of Saint Martin’s University. The University does not discriminate in employment or in the delivery or administration of its educational programs, policies, scholarship and loan programs, athletic or other University programs on the basis of sex, sexual orientation, race, color, religion (except as a bona fide occupational qualification for certain select positions), marital status, national or ethnic origin, military or veteran status, age, or disability.

Students or employees with concerns or complaints about discrimination on the basis of sex in employment or an education program or activity, or any other inquiries related to the University's non-discrimination policy, may contact the following individual:

Cynthia Johnson
Director of Human Resources/Title IX Coordinator
5000 Abbey Way SE, Lacey WA 98503

Consistent with the requirements of Title IX of the Education Amendments of 1972 and the regulations adopted under that law, the University has designated the above individual as the University's Title IX Officer, responsible for coordinating the University's Title IX compliance. Individuals may also contact the Office for Civil Rights, U.S. Department of Education, 915 2nd Avenue, Room 3310 Seattle, WA 98174-1099, Telephone: (206) 220-7900, TDD: (206) 220-7907.