Position title: Program Manager
Reports to: Joyce Westgard, Dean College of
Education and Counseling Psychology and Radana Dvorak, Dean Extended
The Program Manager-Teacher Education (BA with Education,
Education-only and endorsement programs), is the central liaison between
the University and Tacoma, confirming that program requirements are met
as stated in the Memorandum of Understanding (MOU).
Mission and strategic plan
This position supports Saint Martin’s University’s third imperative
to “Grow our Community” by helping students benefit from the Saint
Martin’s University Experience and helping build life-long relationships
with them. In a culture inspired by the interaction of faith, reason,
and service, our mission is to prepare a community of reflective
practitioners who use their knowledge, skills, and dispositions to
transform the lives of those they serve.
Level of supervision and supervisory responsibility
General Supervision: The employee carries out recurring assignments without
specific instruction. The supervisor intercedes and provides direction for only
new or unusual problems which involve deviations from normal policies,
procedures and work methods. The employee’s work is reviewed upon completion and
only periodically to verify compliance with policies and procedures.
Responsibilities and Essential Functions
General Functions: Teacher Education
- Serve as liaison to faculty, staff, students and the public in facilitating
university programs, requests for information and complaints.
- Provide initial contact, in person, by computer and by telephone, with
current and prospective students, parents of students, University faculty and
staff, and the public.
- Exercise judgment and imitative in answering verbal and written
communications with internal and external contacts interpreting Extended
Learning campus policies.
Office Procedures: Teacher Education
- Coordinate information with Saint Martin's University’s Office of
Admissions, Office of the Registrar and academic departments.
- Review student files to ensure conformance to standards.
- Maintain correspondence files, route correspondence and telephone calls to
appropriate individuals for further handling.
- Prepare forms and materials for distribution and mailing.
- Enter student Admissions application, information and data into a PC, as
- Prepares requisitions and expense vouchers for the Tacoma Community College
extension campus purchases, reimbursements and mileage.
- Attend monthly meetings in Lacey concerning the Education programs.
- Scheduling of classrooms for all programs per semester/term.
- Ordering desk copies for faculty, as needed.
Report Writing: Teacher Education
- Prepare spreadsheets concerning enrollments counts per semester/term at
Tacoma Community College extension campus.
- Compile and prepare accreditation documents and reports for PESB and TEAC
concerning Tacoma Community College teacher education programs (as
needed/requested by the Dean, CEPP).
Advertising and Recruitment: Teacher Education
- Recruit prospective students to the Education programs at the Tacoma
Community College Extended Learning campus.
- Advertise the programs when needed.
Field Placement: Teacher Education
- Arrange field placement for practica and internships for teacher education
Other Duties: Teacher Education
- As assigned by the Dean, College of Education and Counseling Psychology.
- Bachelor’s degree.
- One (1) year office support/clerical experience.
- Previous experience in an academic/administrative office environment dealing
comfortably with complex financial aid University, Washington State, and federal
- Successfully pass a criminal background check.
- Provide exceptional customer service when communicating orally with
customers in a face-to-face, one-to-one setting and in a group setting (gives
instructions, information and responds to questions).
- Produce written documents with clearly organized thoughts using proper
sentence construction, punctuation, and grammar.
- Possess word processing, spreadsheet and database proficiency for
correspondence and data entry.
- Possess strong organization and time-management skills.
- Ability to be self-directed and work independently in a team environment.
- Ability to keep pace with the high demands of the department and the
- Assist in the administration of Extension campus policies and procedures.
- Ability to maintain confidentiality.
- Establish and maintain effective working relationships with diverse
individuals including prospective students, current students, staff, faculty,
administrators, and the general public.
- Must be supportive of a Catholic, Benedictine philosophy of education.
The physical demands described here are representative of those that must be
met by an employee to successfully perform essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
- Moves objects (less than 50 pounds) long distances (more than 20 feet).
- Ability to be mobile campus wide for appropriate business needs.
- Operates a variety of standard office equipment requiring continuous or
repetitive arm-hand movements.
- Reading, writing, speaking, hearing, standing, bending, sitting.
- Learning and comprehending.
- Requires visual concentration on detail.
- Manual dexterity and precision required for keyboarding.
- Must be able to sit for long periods at a time at a computer.
- May occasionally be required to deal with distraught people.
- Must be able to concentrate on details and process complex information while
experiencing frequent interruptions.
- Must be able to communicate effectively with people at all levels under
- Must maintain strict confidentiality relating to all issues in the
The principles of the Catholic Benedictine tradition, equal
employment opportunity, and nondiscrimination are fundamental to the
mission, goals, and objectives of Saint Martin’s University. The
University does not discriminate in employment or in the delivery or
administration of its educational programs, policies, scholarship and
loan programs, athletic or other University programs on the basis of
sex, sexual orientation, race, color, religion (except as a bona fide
occupational qualification for certain select positions), marital
status, national or ethnic origin, military or veteran status, age, or
Students or employees with concerns or complaints about discrimination on the
basis of sex in employment or an education program or activity, or any other
inquiries related to the University's non-discrimination policy, may contact the
Director of Human Resources/Title IX Coordinator
5000 Abbey Way SE, Lacey WA 98503
Consistent with the requirements of Title IX of the Education Amendments of
1972 and the regulations adopted under that law, the University has designated
the above individual as the University's Title IX Officer, responsible for
coordinating the University's Title IX compliance. Individuals may also contact
the Office for Civil Rights, U.S. Department of Education, 915 2nd Avenue, Room
3310 Seattle, WA 98174-1099, Telephone: (206) 220-7900, TDD: (206) 220-7907.