Employment opportunities

Position description

Position title: Program Manager

Reports to: Joyce Westgard, Dean College of Education and Counseling Psychology and Radana Dvorak, Dean Extended Learning Division

Position summary:

The Program Manager-Teacher Education (BA with Education, Education-only and endorsement programs), is the central liaison between the University and Tacoma, confirming that program requirements are met as stated in the Memorandum of Understanding (MOU).

Mission and strategic plan

This position supports Saint Martin’s University’s third imperative to “Grow our Community” by helping students benefit from the Saint Martin’s University Experience and helping build life-long relationships with them. In a culture inspired by the interaction of faith, reason, and service, our mission is to prepare a community of reflective practitioners who use their knowledge, skills, and dispositions to transform the lives of those they serve.

Level of supervision and supervisory responsibility

General Supervision: The employee carries out recurring assignments without specific instruction. The supervisor intercedes and provides direction for only new or unusual problems which involve deviations from normal policies, procedures and work methods. The employee’s work is reviewed upon completion and only periodically to verify compliance with policies and procedures.

Responsibilities and Essential Functions

General Functions: Teacher Education

  • Serve as liaison to faculty, staff, students and the public in facilitating university programs, requests for information and complaints.
  • Provide initial contact, in person, by computer and by telephone, with current and prospective students, parents of students, University faculty and staff, and the public.
  • Exercise judgment and imitative in answering verbal and written communications with internal and external contacts interpreting Extended Learning campus policies.

Office Procedures: Teacher Education

  • Coordinate information with Saint Martin's University’s Office of Admissions, Office of the Registrar and academic departments.
  • Review student files to ensure conformance to standards.
  • Maintain correspondence files, route correspondence and telephone calls to appropriate individuals for further handling.
  • Prepare forms and materials for distribution and mailing.
  • Enter student Admissions application, information and data into a PC, as needed.
  • Prepares requisitions and expense vouchers for the Tacoma Community College extension campus purchases, reimbursements and mileage.
  • Attend monthly meetings in Lacey concerning the Education programs.
  • Scheduling of classrooms for all programs per semester/term.
  • Ordering desk copies for faculty, as needed.

Report Writing: Teacher Education

  • Prepare spreadsheets concerning enrollments counts per semester/term at Tacoma Community College extension campus.
  • Compile and prepare accreditation documents and reports for PESB and TEAC concerning Tacoma Community College teacher education programs (as needed/requested by the Dean, CEPP).

Advertising and Recruitment: Teacher Education

  • Recruit prospective students to the Education programs at the Tacoma Community College Extended Learning campus.
  • Advertise the programs when needed.

Field Placement: Teacher Education

  • Arrange field placement for practica and internships for teacher education candidates.

Other Duties: Teacher Education

  • As assigned by the Dean, College of Education and Counseling Psychology.

Minimum Qualifications

  • Bachelor’s degree.
  • One (1) year office support/clerical experience.
  • Previous experience in an academic/administrative office environment dealing comfortably with complex financial aid University, Washington State, and federal regulations preferred.
  • Successfully pass a criminal background check.


  • Provide exceptional customer service when communicating orally with customers in a face-to-face, one-to-one setting and in a group setting (gives instructions, information and responds to questions).
  • Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
  • Possess word processing, spreadsheet and database proficiency for correspondence and data entry.
  • Possess strong organization and time-management skills.
  • Ability to be self-directed and work independently in a team environment.
  • Ability to keep pace with the high demands of the department and the position.
  • Assist in the administration of Extension campus policies and procedures.
  • Ability to maintain confidentiality.
  • Establish and maintain effective working relationships with diverse individuals including prospective students, current students, staff, faculty, administrators, and the general public.
  • Must be supportive of a Catholic, Benedictine philosophy of education.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Moves objects (less than 50 pounds) long distances (more than 20 feet).
  • Ability to be mobile campus wide for appropriate business needs.
  • Operates a variety of standard office equipment requiring continuous or repetitive arm-hand movements.
  • Reading, writing, speaking, hearing, standing, bending, sitting.
  • Learning and comprehending.
  • Requires visual concentration on detail.
  • Manual dexterity and precision required for keyboarding.
  • Must be able to sit for long periods at a time at a computer.
  • May occasionally be required to deal with distraught people.
  • Must be able to concentrate on details and process complex information while experiencing frequent interruptions.
  • Must be able to communicate effectively with people at all levels under stressful conditions.
  • Must maintain strict confidentiality relating to all issues in the department.

The principles of the Catholic Benedictine tradition, equal employment opportunity, and nondiscrimination are fundamental to the mission, goals, and objectives of Saint Martin’s University. The University does not discriminate in employment or in the delivery or administration of its educational programs, policies, scholarship and loan programs, athletic or other University programs on the basis of sex, sexual orientation, race, color, religion (except as a bona fide occupational qualification for certain select positions), marital status, national or ethnic origin, military or veteran status, age, or disability.

Students or employees with concerns or complaints about discrimination on the basis of sex in employment or an education program or activity, or any other inquiries related to the University's non-discrimination policy, may contact the following individual:

Cynthia Johnson
Director of Human Resources/Title IX Coordinator
5000 Abbey Way SE, Lacey WA 98503

Consistent with the requirements of Title IX of the Education Amendments of 1972 and the regulations adopted under that law, the University has designated the above individual as the University's Title IX Officer, responsible for coordinating the University's Title IX compliance. Individuals may also contact the Office for Civil Rights, U.S. Department of Education, 915 2nd Avenue, Room 3310 Seattle, WA 98174-1099, Telephone: (206) 220-7900, TDD: (206) 220-7907.