Position title: International Programs Manager
Reports to: Director of International Programs
The primary responsibilities include planning, coordinating, implementing and managing Saint Martin’s international programs (ESL, educational and cultural exchange). The International Programs Manager is responsible for all facets of the programs including program design/evaluation, supervision of summer cultural ambassadors/student workers, budget management, marketing, ESL curriculum development and overseeing the ESL Program. Other responsibilities include language assessment and student advising, planning and attending student extracurricular activities and special cultural events, and other related professional responsibilities.
Mission and strategic plan
The International Programs Manager provides administrative and executive support to the Director of International Programs and Development in providing an environment for international students to thrive and to be successful. Through the interaction of faith, reason and service, international students will cultivate a sense of community – the Saint Martin’s community and a sense of well-being that will guide them in their journey beyond Saint Martin’s. The International Programs Manager position supports Saint Martin’s mission and Imperative 4.2.2 and 4.2.3.
Level of supervision and supervisory responsibility
General Supervision: The employee carries out recurring assignments without
specific instruction. The supervisor intercedes and provides direction for only
new or unusual problems which involve deviations from normal policies,
procedures and work methods. The employee’s work is reviewed upon completion and
only periodically to verify compliance with policies and procedures.
Responsibilities and essential functions
Assists the Director of International Programs and Development in implementing the goals, objectives and activities of OIPD.
Cultural programs management
- Plans, coordinates, implements, and manages OIPD’s cultural programs, the majority of which occur during the summer (May-August).
- Designs cultural programs for visiting groups of students, staff, and/or faculty from sister universities. This includes planning activities, field trips, itineraries, transportation schedules, welcome receptions, farewells, cultural events, and other related activities.
- Plans and coordinates the summer program master transportation chart and meal schedule, coordinating with SMU motor pool staff and Bon Appétit staff.
- Evaluates learning outcomes and the success of cultural programs, using assessment data to improve future programming.
- Creates sample itineraries and price quotes for new cultural programs as needed.
- Corresponds regularly with sister universities and other exchange programs officials in areas relating to cultural activities schedules, program costs, billing, admission, class schedules and academic requirements, student progress and the issuance of transcripts at the completion of the program.
- Entertains visiting scholars, chaperones, officials, and administrators as needed. This may include airport pick-up/drop-off, business lunches/dinners, and giving tours of Saint Martin’s, Olympia, Tacoma, or Seattle. The ability and willingness to drive Saint Martin’s vans and shuttles is required.
- Selects, hires, trains, and supervises student workers for summer cultural exchange programs. This includes Cultural Ambassadors and ESL Teaching Assistants.
ESL program management
- Advises and assists ESL students in areas relating to academic, social, and cultural adjustment ensuring them a successful experience at Saint Martin’s University.
- Responsible for TOEFL test administration, language assessment, and ESL level placement for new international students.
- Responsible for preparing and submitting the ESL course schedule for the upcoming term to the registrar in a timely manner.
- Creates adjunct ESL instructor contracts at the beginning of each semester and submits them to the DIPD and VPIPD for approval.
- Responsible for advising and registration of full-time ESL students.
- Chairs biweekly meetings with ESL faculty to discuss student issues, faculty tutoring schedules, office hours, upcoming activities and events, and ESL field trips.
- Holds office hours and is readily accessible to ESL students.
- Plans and coordinates ESL field trips and extracurricular activities each semester.
- Acts as a liaison and resource to ESL faculty and OIPD staff.
- Responsible for working collaboratively with faculty and staff of the Learning and Writing Center to provide academic assistance to international students.
Student activities and events management
- Collaborates with Campus Life, Residence Life and Office of Intercultural Initiatives in order to provide student activities that integrate our domestic and international student populations.
- Coordinates with Residence Life Staff and RA International Outreach Committee to promote and implement scheduled student activities.
- Organizes and facilitates the Conversation Partner Program; including working with outside groups interested in this language/culture exchange.
- Assists in administering OIPD’s International Student Orientation.
- Assists in organizing OIPD’s International Education Week and the annual Dragon Boat Festival.
- Responsible for planning the International Taste of Culture and chairing the committee for coordinating the event.
- Demonstrates strong independent decision-making, organizational and leadership skills.
- Demonstrates effective and successful program and time management practices.
- Demonstrates effective event planning skills.
- Demonstrated cross-cultural awareness and sensitivity.
- Ability and willingness to drive SMU vans and shuttles.
- Comprehends and makes inferences from written materials.
- Produces written documents with clearly organized thoughts using proper sentence construction, punctuation and grammar.
- Ability to multi-task and work in a busy work environment.
- Strong verbal, written communication and organizational skills.
- Familiarity with arranging international travel.
- Ability to work with different constituencies in the University.
- Ability to problem solve and perform under time-pressured situations.
- Communicates orally with students, visitors, and the public one-on-one, in a group setting, and on the telephone.
- Possesses skill in operating a personal computer using current software pertinent to program needs, including MS Word, Excel, Publisher and PowerPoint.
- Demonstrates genuine concern and is flexible and sensitive to the needs of ESL students and visitors.
- Establishes and maintains effective working relationships with persons from diverse educational, economic and cultural backgrounds, as well as persons with disabilities.
- The successful applicant must be supportive of a Catholic, Benedictine philosophy of education.
The physical demands described here are representative of those that
must be met by an employee to successfully perform essential functions
of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
- Work a flexible weekday, night, and weekend schedule according to program itineraries.
- Moves objects (less than 20 pounds) long distances (more than 20 feet).
- Observe, compare, and monitor data to determine compliance with prescribed operating procedures/policies, safety standards, and legal and liability issues.
- Comprehend and make inferences from written material. Locates and disseminates factual information.
- Operates a variety of standard office equipment requiring continuous or repetitive arm-hand movements.
- Ability to be mobile campus wide for appropriate business needs.
- Reading, writing, speaking, hearing, standing, bending, sitting.
- Learning and comprehending.
- Requires visual concentration on detail.
- Manual dexterity and precision required for keyboarding.
- Must be able to work in a fast past strict deadline environment.
- Must be able to sit for long periods at a time at a computer.
- May occasionally be required to deal with distraught people.
- Must be able to concentrate on details and process complex information while experiencing frequent interruptions.
- Must be able to communicate effectively with people at all levels under stressful conditions.
- Willingness to drive a 15-passenger van or shuttle to transport students and visitors to and from program activities.
The principles of the Catholic Benedictine tradition, equal
employment opportunity, and nondiscrimination are fundamental to the
mission, goals, and objectives of Saint Martin’s University. The
University does not discriminate in employment or in the delivery or
administration of its educational programs, policies, scholarship and
loan programs, athletic or other University programs on the basis of
sex, sexual orientation, race, color, religion (except as a bona fide
occupational qualification for certain select positions), marital
status, national or ethnic origin, military or veteran status, age, or
Students or employees with concerns or complaints about discrimination on the
basis of sex in employment or an education program or activity, or any other
inquiries related to the University's non-discrimination policy, may contact the
Director of Human Resources/Title IX Coordinator
5000 Abbey Way SE, Lacey WA 98503
Consistent with the requirements of Title IX of the Education Amendments of
1972 and the regulations adopted under that law, the University has designated
the above individual as the University's Title IX Officer, responsible for
coordinating the University's Title IX compliance. Individuals may also contact
the Office for Civil Rights, U.S. Department of Education, 915 2nd Avenue, Room
3310 Seattle, WA 98174-1099, Telephone: (206) 220-7900, TDD: (206) 220-7907.