Position title: Director of Institutional Assessment
Reports to: Associate Vice President of
The Director of the Office of Institutional Assessment supports the
University’s institutional effectiveness efforts through the collection,
analysis and distribution of meaningful data. This position works with
departments and offices throughout the university to support the
development of the Annual Assessment Reports and accreditation by state
and national organizations. The director provides leadership in the
design, development, coordination, implementation and evaluation of
institutional research activities and oversees all survey administration
processes, including survey development, design, sampling, data
collection, data analysis, reporting and results dissemination; provides
support/consultation for academic program review and other program
Mission and strategic plan
This position supports Saint Martin’s University’s Sixth Imperative:
Achieve a High Standard of Excellence. The Office of Institutional
Effectiveness supports the definition of qualitative and quantitative
standards of excellence for programs and job functions throughout the
university (6.1) – providing tools, training, and resources to support
this excellence (6.2) and to work to create a culture of assessment and
planning that enables the University to advance its goals based on facts
and actionable plans (6.4).
Level of supervision and supervisory responsibility
General Supervision: The employee carries out recurring assignments without
specific instruction. The supervisor intercedes and provides direction for only
new or unusual problems which involve deviations from normal policies,
procedures and work methods. The employee’s work is reviewed upon completion and
only periodically to verify compliance with policies and procedures.
Responsibilities and essential functions
- Collect, analyze and disseminate findings of quantitative and qualitative
data relating to the University’s students, programs, and characteristics, as
well as on the higher education field in general, to support strategic planning,
decision-making, program development and review, assessment of student learning,
- Establish and maintain currency of the Institutional Effectiveness Intranet
and Web site.
- Plans, organizes, interprets, and disseminates results of university-wide
administered surveys (e.g. CIRP-TFS; CIRP-CSS; NSSE; FSSE; SSI).
- Plans, develops, and administers other requested surveys, and analyzes their
results for faculty and staff.
- Develop, coordinate and conduct ad hoc studies for faculty, staff and
students. Includes collecting, interpreting, analyzing and presenting the
results and making recommendations based on results.
- Generates data reports for the Annual Assessment Reports and other documents
from various relational databases.
- Serves on the University Institutional Effectiveness Assessment Committee.
- Serves as liaison to faculty, staff, students and the public in facilitating
university or program requests for assessment information.
- Coordinates with academic departments to develop and implement a continuous,
comprehensive, campus-wide outcomes assessment program.
- Understanding of higher education requirements and regulations - federal and
state regulations and data needs, higher education trends, data definitions and
- Demonstrated ability to communicate complex information to operational and
functional leaders; read, interpret and explain professional materials involving
advanced bodies of knowledge.
- Demonstrated experience with quantitative research methods and statistics,
and a sound knowledge of qualitative research methods.
- Exercises judgment in answering verbal and written communications with
internal and external contacts interpreting University and Institutional
- Provide exceptional customer service when communicating orally with
customers in a face-to-face, one-to-one setting and in a group setting (gives
instructions, information and responds to questions).
- Produce written documents with clearly organized thoughts using proper
sentence construction, punctuation, and grammar.
- Possess word processing, spreadsheet and database proficiency for data entry
- Possess strong organization and time-management skills.
- Ability to be self-directed and work independently in a team environment.
- Ability to keep pace with the high demands of the department and the
- Assist in the administration of Office of Institutional Effectiveness
policies and procedures.
- Ability to maintain confidentiality.
- Establish and maintain effective working relationships with diverse
individuals including current students, staff, faculty, administrators.
- Must be supportive of a Catholic, Benedictine philosophy of education.
- Master’s degree or equivalent
- One (1) year data analyses experience
- Advanced knowledge/skills in Excel, relational databases and applied
- Relevant experience in areas including, but not limited to:1) Data
collection, analysis and interpretation 2) Strategic planning 3) Project
management and assessment 4) Accreditation processes and requirements 5)
Assessment of student learning 6) A strong statistical and analytical skill set,
demonstrating deep knowledge of financial modeling and trend analysis
- Successfully pass a criminal background check
- Advanced knowledge/skills in Access, SPSS, SQL, and Survey Monkey.
- Previous experience in an academic/administrative office
environment dealing comfortably with complex University, Washington
State, and federal regulations.
The principles of the Catholic Benedictine
tradition, equal employment opportunity, and nondiscrimination are
fundamental to the mission, goals, and objectives of Saint Martin’s
University. The University does not discriminate in employment or in the
delivery or administration of its educational programs, policies,
scholarship and loan programs, athletic or other University programs on
the basis of sex, sexual orientation, race, color, religion (except as a
bona fide occupational qualification for certain select positions),
marital status, national or ethnic origin, military or veteran status,
age, or disability.
Students or employees with concerns or complaints about discrimination on the
basis of sex in employment or an education program or activity, or any other
inquiries related to the University's non-discrimination policy, may contact the
Director of Human Resources/Title IX Coordinator
5000 Abbey Way SE, Lacey WA 98503
Consistent with the requirements of Title IX of the Education Amendments of
1972 and the regulations adopted under that law, the University has designated
the above individual as the University's Title IX Officer, responsible for
coordinating the University's Title IX compliance. Individuals may also contact
the Office for Civil Rights, U.S. Department of Education, 915 2nd Avenue, Room
3310 Seattle, WA 98174-1099, Telephone: (206) 220-7900, TDD: (206) 220-7907.