       |
|
|
 |
It is the responsibility of the client to ensure that any special room setups and facilities needs are made prior to your event. (Extra trash cans, staging, buffet tables, etc.). Catering is not responsible for setting up tables and chairs, or forwarding setup information along to other parties. Catering requires that a good estimated count be provided for your event attendance seven business days prior to your event. A guaranteed count is required three business days prior to your event. The guaranteed count will be the minimum amount served and billed. If no guaranteed count is received on time, the estimate will become the default guarantee. Should the actual count exceed the guaranteed count, the actual attendance will be billed. Client is responsible for all rental and misc. charges incurred by Sodexho above and beyond their in-house resources. Cancellations with less than three days notice will be charged for all costs incurred for that event, but not greater than the cost of the actual event. Client must contact Sodexho directly to cancel any food service arrangements. Events booked with less than three days notice will be billed a $25 late fee. This is to compensate for the time taken to change schedules and order product. All late bookings must obtain the approval of the Catering Manager. Events that occur on State or Federal holidays, or begin outside of normal business hours are subject to 10% surcharge. (Normal business hours: 7:00 a.m. – 9:00 p.m., Monday – Saturday, 8:00 a.m. – 8 p.m. Sundays) Client is responsible for the cost of any requested extra seating above their guaranteed count. Sodexho is not responsible for the quality of food should the client delay the agreed to serve time. There will be a ½ hour grace period for events that run past their contracted end time. Events running later will be subject to additional labor charges, $12.00 per hour, per catering staff. Sodexho is not responsible for damage or loss of equipment or property belonging to the client or their guests. Client agrees to be responsible for the conduct of their event and any damages done to Sodexho equipment caused by the patron, their guests, or independent contractors hired by the client. Sodexho will not be held liable for failure to carry out arrangements that are beyond our control due to acts of God and industrial disputes. Inclement weather policy There are occasions during the winter months where our weather becomes severe enough that Saint Martin’s University may close for various reasons. The Worthington Conference Center follows its own inclement weather policies, and will only close in the most severe cases, a decision made by its director. For catered events, clients must decide 24 hours in advance as to whether or not they will hold their event when faced with inclement weather. If we are not contacted within 24 hours of the event, the catering department will assume that the event is still taking place and begin food and set up preparations. Once we have passed this 24 hour time deadline, any event cancellations will be charged incurred costs up to, but not to be greater than the total event cost. Each event will be looked at on a case by case basis. If a cancellation is made prior to the 24 hour deadline, the client will not be charged for any costs. This 24 hour window is only for determining whether the event will be hosted or cancelled. Count adjustments for the events will not be accepted.
|
|
